SERVICE LEVEL (PROVIDER) AGREEMENT
What are key components of an SLA?
The SLA should include components in two areas: services and management.
Importance of SLA
They clearly state metrics, responsibilities and expectations so that, in the event of issues with the service, neither party can plead ignorance. It ensures both sides have the same understanding of requirements.
Popular Posts
-
Discuss the duties of Subscribers under the information...
Bhavpreet Singh Soni Jun 3, 2020 0 4563
-
Discuss the provisions regarding suspension and revocation...
Bhavpreet Singh Soni Jun 3, 2020 0 1120
-
Pushkar Raj Thakur Scam Case Study
Bhavpreet Singh Soni Apr 7, 2020 0 1026
-
Important questions in company law from exam point of view...
Bhavpreet Singh Soni Feb 10, 2020 0 698
-
Explain Proved, Disproved and not proved facts and facts...
Bhavpreet Singh Soni Dec 26, 2019 0 667
Our Picks
-
What is IMPUGNED TRADEMARK
Bhavpreet Singh Soni Sep 19, 2020 0 279
-
Legal action you can take when your website is Hacked
Bhavpreet Singh Soni Sep 18, 2020 0 130
-
WHETHER THE TERMS OF USE AND SERVICE OF A WEBSITE ARE ENFORCEABLE...
Bhavpreet Singh Soni Sep 13, 2020 0 1
-
Roles & Responsibilities of the CEO, COO & CFO in the Company
Bhavpreet Singh Soni Feb 8, 2020 0 145
-
Tata Sons Vs Cyrus Mistry case study
Bhavpreet Singh Soni Jan 29, 2020 0 177
Categories
- CIVIL (24)
- Career (15)
- Motivation (68)
- Voice of Truth (12)
- CRPC (4)
- Business (149)
- Technology (9)
- Evidence Act(24)
- COPYRIGHT ACT (42)
- Trademark (133)
- Candy Trademark (1)
- Patent (34)
- Company law (4)
- Consumer act (1)
- Criminology and Penology (12)
- Cyber (33)
- E Commerce (3)
Voting Poll
What do you want to become in your life?
Total Vote: 30
Lawyer